HySpas Co., Ltd (collectively, "HySpas", "we", "us", and "our") respect your privacy. Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy applies to HySpas websites, products, and services that display or provide links to this Policy.

This Policy describes how HySpas processes your personal data, but it may not address all possible data processing scenarios. HySpas may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

This Policy describes:

1. How We Collect & Use Your Personal Data

2. Cookies & Similar Technologies

3. How We Disclose Personal Data

4. How to Access & Control Your Personal Data

5. How We Protect Your Personal Data

6. How We Process Children's Personal Data

7. Third-Party Providers and Their Services

8. International Transfers of Your Personal Data

9. Updates to This Policy

10. How to Contact Us

1.How We Collect & Use Your Personal Data

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating a HySpas account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies or receive use data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we collect includes name, gender, enterprise name, job position, postal and email addresses, phone number, login information (account and password), photos, and certificate information, etc., depending on how you interact with HySpas for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.

Before using HySpas products or services, you may need to provide personal data.  In some cases you may be able to opt not to disclose your personal data to HySpas. However, not providing HySpas with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.

We may use your personal data for the following purposes:

Creating an account.

Fulfilling your transaction or service requests, including fulfilling orders; delivering, activating, or verifying products or services; providing training and certification; managing and processing training and certification exams; participating in onsite or virtual activities; fulfilling your requests for changes or providing you with the requested information (such as marketing materials for products and services, and white papers); and providing technical support.

Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in HySpas activities (including promotional activities), market surveys, or satisfaction surveys; or sending you marketing information. If you do not want to receive these types of information, you can opt out at any time.

Sending you important notices, such as installation of and updates to operating system or application.

Providing you with customized user experience and content.

Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners.

Improving our products and services through internal audits, data analysis, and research.

Analyzing the efficiency of our business operations and evaluating market share.

Troubleshooting when you send us error reports.

Synchronizing, sharing, and storing the data you upload or download and the data needed for the uploading and downloading.

Ensuring the security of our products, services and customers or users, executing and improving our loss prevention and anti-fraud programs.

Complying with and enforcing applicable legal requirements, industry standards and our policies.

Aod may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, HySpas will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. HySpas may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.

We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separatelyIf personal data is combined with non-PII, it will still be treated as personal data during processing.

HySpas will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:

Processing your personal data with your consent;

Processing your personal data as necessary to comply with and fulfill legal obligations.

2.Cookies & Similar Technologies

To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you use, and enable websites to store data such as your preferences or items in your shopping cart.

Like many other websites or Internet service providers, HySpas uses cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page.

HySpas will not use cookies for any purposes not stated in this Policy. You can manage or delete cookies based on your own preferences. For details, visit About Cookies.org. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website. 

By using our website, you consent to the use of cookies as described above.

3.How We Disclose Personal Data

HySpas will not sell, lease, trade, or transfer any your personal data to third parties other than HySpas and its affiliates without your explicit consent, except in the manner specified below or in accordance with applicable laws.

We may disclose your personal data to the extent permitted by law if we have reasonable grounds to believe it is necessary to do so for the following purposes

(1) Comply with applicable laws or respond to effective legal proceedings by authorities, including law enforcement agencies or other government agencies;

(2) If HySpas is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction.

4.How to Access & Control Your Personal Data

It is your responsibility to ensure that all personal data submitted to HySpas is correct. Aod is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.

To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please give your feedback by sending an email to info@hyspas.cn. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.

If allowed by applicable laws, you have the right to withdraw your consent at any time when HySpas processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.

If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority.

5.How We Protect and Retain Your Personal Data

The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection. Aod is committed to protecting your personal data; however, please note that no security measure is perfect.

We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law.

6.International Transfers of Your Personal Data

When you send your resume or make a complaint to the email address specified by HySpas website, your personal data will be transferred and stored to the People's Republic of China. In such cases, HySpas will take measures to ensure that the collected data is processed according to the requirements of this policy and applicable laws. In such circumstances, HySpas will take measures to ensure that data is processed as required by this Policy and applicable laws, which includes when transferring the data subject’s personal data from the EU to a country or region which have been acknowledged by the EU commission as having an adequate level of data protection, we may use a variety of legal mechanisms, such as signing standard contractual clauses approved by the EU Commission, obtaining the consent to the cross-border transfer of a data subject in the EU, or implementing security measures like anonymizing personal data before cross-border data transfer.

7.Updates to This Policy

HySpas reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.

8.How to Contact Us

If you have any privacy complaints or issues about the website, please send an email to info@hyspas.cn.